Domino's Pizza

Jahirul Islam

I ordered Large (14") Thin Philly Cheese Steak pizza with Onions, Green Peppers, Mushrooms, Philly Steak, American Cheese, Shredded Provolone Cheese for carryout. After coming home, I found a pizza with burnt crust! The crust was thin like a corn tortilla. The sides of the round pizza was burnt. I haven't seen such thin and burnt pizza before. The burnt smell spoiled the pizza taste.

Destiny Renee

I went to the Wylie, Tx location at 5:02 pm on Friday May 13th, 2022. My order was supposed to be done between 5:15 pm and 5:25 pm so I clicked the "I'm here" button on the website. At 5:25 the timer started. At 5:26 the timer stopped. When my pizza wasn't brought out by 5:28, I called the store. The gentlemen that picked up apologized and said he'd check on it, and they were too busy, then he said he'd take it out. He didn't have a reason as to why the timer was stopped and he offered to ask the manager about the free pizza since it wasn't brought out on time. He then advised me to fill out the online questions so I could get it. I didn't receive the pizzas until 5:30. The thin crust pizza I received was thrown, with several slices having little to no cheese and only about half of the pizza having green peppers. I called the store to speak to a manager, and was given to James. I spoke to James about how the pizza looked. He then told me to bring back the pizza after I had already left, and when I was trying to explain that I had left, he started complaining about how they are short staffed. I started telling him that I understood as I used to work for Pizza Hut, and he started raising his voice, saying, "Let me finish" and "Let me finish speaking" despite me already speaking. He gave no reason for the timer being stopped either aside from saying that they're really busy and short staffed, which doesn't mean that they can lie to corporate and their customers and not bring out the orders at the promised time to avoid giving away free products.

Jeff Gunter

Disappointed with them,when I called and placed a order at 1:08 pm 2-27-22 Sunday,the boy that took my order , I ask him how long, he said 35-45 mins, soi waited,waited, then decided to call them back at 1:58 pm, granted that's 50mins later, the boy answered call, I explained,he ask for address, gave him info, then he tells me another 10 mins ok. So I ended up calling again

Joe Cerda

Dominoes Pizza Guarantee is for real! We ordered a pizza today and I accidentally ordered it with no sauce and no cheese LOL! Shaun graciously agreed to send out anther pie no charge because of my error ;) Thank you Shaun and team!