Address: 95 SW Taylor St, Portland, OR 97204, USA
Phone: +15032750300
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Rachel Young
Absolutely, hands down, THE WORST experience I've ever had with a financial institution. Outdated, difficult to use website, customer service agents take forever to answer the phone and then hang up on you halfway through so you have to call back and start all over. The branch is randomly closed for no apparent reason and no notice. DO NOT put your money here if you ever need a wire or a cashier's check, you'll never get it.
Paul Weiler
Usually very good and friendly. BUT- in COVID-19 times they have been very annoying with flagging everything for fraud. For example, every single charge to Instacart or Walmart. I used to at least get fraud confirmation texts to verify it’s actually me trying to make the charge, but not anymore! I had another charge decline tonight (Target) and now I can’t even talk to the fraud department, so I can’t even make my purchase. I can appreciate wanting to help keep my transactions secure, but this sort of thing is happening so often that I feel like I’m the bad guy.
Lauren Davis
I've been a member of USAgencies for over 13 years and I love them. Even though I moved across the country, I have no problems using my accounts. The member service is above and beyond!
Raymond Bouvier
I have been a member of USAgencies Credit Union for over twenty years. The employees have always been courteous and helpful. Recently, I had a legal problem regarding securing canceled checks from several old years. The ladies at the counter could help for recent years and asked for assistance with their Supervisor . Supervisor Cindy provided it with above and beyond assistance requiring in-depth skill. She solved my problem in securing copies of these old checks. It solved my problem. Thanks, Cindy!!
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Thank you for reaching out. Unfortunately, we don't have a night drop that is secure. If you are making a deposit with a debit card, you could make the deposit at our onsite ATM.
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