The UPS Store

Ryan Richards

This UPS Store has a great vibe. I've shipped from here a few times and staff are warm, efficient, and genuinely interested in helping. I just received a phone call from Jean saying that they had to split my shipment into two boxes (no charge) and just wanted to give me a heads up. She also said that I'd overpaid and that I could come in and get the overage back. Wow!

Charlie Flager

Love these people, they really care about doing a good job and taking care of you. Allen, the owner is always there with a smile.

kesakary

I usually use the UPS by my house but it was closed on a day that I needed to get a package out. I called the Wandermere store to verify that they were open. The employee I spoke to was super friendly. It was a beautiful day out, so I didn't mind the extra drive. Once there, the same employee greeted me. She was super attentive and sweet. (when I get her name, I will post it) I explained the difficulty I had with "my" UPS store. My children all live far from me so I am constantly sending them packages. But one address in particular has come back on two different occasions. I was extremely frustrated! I noticed at the Wandermere store that they didn't put their shipping label over MY original label. So grateful for that, because the other store always does this. :/ I will be sending a new package out to the "difficult" address and will be using the Wandermere store. Let's see how it goes! Update : that difficult package made it to its destination the next day.. I am so elated with this UPS. Updated it to 5 stars!!!!

Libby Patton

I had a package scheduled to be delivered to my apartment. Despite the fact that there are clear instructions to deliver the package to my office, the clubhouse at my apartments, the driver chose to leave a note. The note stated that delivery would be re-attempted, however, he instead left the package at this store. Several days later, I received a "courtesy call" from this store stating that if I did not arrive within the next couple of hours, in the middle of a snow storm, on a weekday when most people are at work (including myself) that they would be returning my package. After repeating back the ridiculousness of the situation, the only option I received was to contact UPS for redelivery. Note to the manager: if you're going to bother with a courtesy call, maybe give your customer an actual option to come pick up their stuff.