McDonald's

Kachi Xiong

I normally order drive though and the orders are always mixed up or missing items. You can do better than this. Today I got the wrong order and gave it back. Found out later that I still got the wrong burger and was missing apple juice for the kids meals.

Rocky Rococo

What runs through your guys' minds when I say, "plain hamburgers," and you put cheese on them. When I say, "spicy chicken sandwich, no pickles," and you make it non-spicy with pickles. Bro.

Tom Jensen

I placed a mobile order for curbside pickup. The order was placed about 10 minutes prior to arrival and close to the 8 PM hour. Upon arriving at the store, the drive thru had more cars in it than I expected for that time of day. I had trouble locating the mobile pickup location as the sign has been removed or fallen off of its mount. There was another car at curbside pickup when I arrived. I waited 20 minutes before heading into the store to inquire about my order. There were other customers in the store obviously frustrated but none of the employees were interacting with customers in the store. They appeared to be ignoring them. After waiting another five minutes in the store, an employee ran the order out to the other curbside vehicle. About another five minutes passed - still not one customer in the store had been approached by an employee. I saw my order come up and walked it to my vehicle myself. Total wait time was 30 minutes upon arriving at the store. There were at least five employees working which I assume is adequate staffing for a shift. Really slow and poor customer service.

Jerod Braswell

Went through the drive-through, was told soft drink machine was completely down. Waited 4 minutes just to move one position forward, eventually got to the pay window, was given very slow service from the cashier, asked to pay with Apple Pay, then she asked for my phone, reluctantly I gave it to her, she then started swiping through stuff on my phone and I asked her what she was doing and she said she didn’t know what card it was and I asked for my phone back and asked her to just hand me the merchant device like they normally do so I can tap and pay and she had no clue what was going on so I left. And you really expect customers to pay triple for your food from what they were paying just five years ago? Unreal.