Maine Department of Labor

Category: State government office in Augusta, Maine

Address: 45 Commerce Dr, Augusta, ME 04330, USA

Phone: +18005937660

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Spencer Lowe

Dec 2, 2021

Unfair practices, no ethics, and zero training. Each time you call it is a new story and a different answer. Maine desperately needs overhaul in almost every sector of government. It’s so disappointing that you can’t trust the leadership.

Karina Campbell

Oct 10, 2021

I have had a great experience with the Maine Department of Labour. I had to claim unpaid wages from my former employer, and Mr. Gary Fecteau was prompt, very helpful and solved the problem in a timely manner. Very glad I could get his help with this matter, I cannot thank him enough!

Trav Hilton

Oct 8, 2021

They love scamming people into paying them money then qualified for they kept telling I was all set then I get a bill in the mail because I didn’t qualify even tho I did and they kept telling me I did but now I owe money for there mistakes. But all the people who sit at home and get paid and they don’t make a attempt are fine but someone who got laid off because of Covid gets charged 3000$ because they feel like it.

Ian Mulligan

Aug 12, 2021

Been waiting over two months for benefits, keep getting lied to about when they’ll go through, and what’s delaying the process. Edit: After several frustrating weeks I was contacted by an employee who said she had been watching my account for several weeks waiting for the issues that hd occurred on my account to clear. She contacted me to let me know that she had gotten them successfully processed and I should see funds within 48 - 72 hours - 12 hours later I had funds in my account. This individual then called me again today to let me know in case I hadn’t checked my acct yet. While the phone service and length of delays are incredibly frustrating at times there are some very compassionate and patient individuals who are just as frustrated with the system as you.

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Questions & Answers

Is there a statewide regulation on what is considered full time or an employer reducing such a status without notice? Some states do but Im unable to find a related statute.

Kayleigh ND | Aug 18, 2018
William Falkenstern | Aug 18, 2018

Class Action wont be filed by pine tree legal misfits either they are also incompetent

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Is there a office that u can go yo in augusta physically go there

Bobby Molloy | Aug 18, 2018
William Falkenstern | Aug 18, 2018

Class action suit..join

When will all this delay stop maybe they shouldnt have updated there website if they new it was gonna cause this

cecelia billington | Aug 18, 2018
William Falkenstern | Aug 18, 2018

Need a class action suit 3 or more plaintiffs will do it...

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Are they for real...Need a Federal investigation

William Falkenstern | Aug 18, 2018
William Falkenstern | Aug 18, 2018

Oh yes they do...need a good lawsuit and theres enough evidence to prove it...

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I have been locked out of my account. Have been trying for hours over multiple days to reach someone at customer service. I have not bee successful. I am a new claimant. Can someone help?

Christina Horner | Aug 17, 2020
Adrienne Werwath | Aug 17, 2021

Call your local career center. They can help you through phone or virtual chat option.

Is there a delay in payments today?

Dunder Mifflin | Aug 17, 2021
Rodney Johnson | Aug 17, 2021

Is there a delay in the payment err nts today

can you draw unemloyent if you quit a job for not getting the job you were hired for and lifting heavy items when you tole them that you can't do that

coleen candelmo | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Coleen, you would need to speak to an unemployment insurance representative. UI can be reached at 1-800-593-7660, or can be left an online message at https://www.maine.gov/labor/contact/index.html. Thank you!

I got a letter in the mail saying that I owe the labor board a bunch of money. I don't know what it's for but I would like to establish a payment plan so I can use my tax return, not have it taken. Is that possible?

Arc Enochi | Aug 18, 2018
William Falkenstern | Aug 18, 2018

Class action is in order

What number do u call on Sunday to file your claim for week

Angela Stimpson | Jan 19, 2022
Matthew Petela | Jan 19, 2022

ReemployMe.com

A fellow employee with whom I work all year, 35 hours/week is limited to 1week paid vacation in June and December. He can’t choose. Other Paid Time Off (PTO) is limited to 3 consecutive days, no more. Is this legal? our emp employer

colleen crowley | Sep 21, 2021
Donald Masse | Sep 21, 2021

I am not an attorney! Cant say!

are kitchen workers who work in convenience stores required to wear masks?

Terry Devereaux | Aug 17, 2021
phantasypublishing | Oct 21, 2021

if it is in food prep yes and in cashiering yes

Is there anyone who has not received their retro from unemployment, as of last week and today? Everyone I know has besides me!

Shaina Vieira | Aug 17, 2021
trish Letourneau | Aug 17, 2021

No keep wondering when!!

Has anyone recieved the 300 LWA? I havent got mine.

Philip Theriault | Aug 17, 2021
trish Letourneau | Aug 17, 2021

I haven't got mine!!

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I have a payment date error on my claim history dated 09/09/9999. Anyone know what this is about? Thank you

Joshua Johnston | Aug 17, 2020
Wally McKenney | Aug 17, 2020

Nope sorry you should call in .

Hey im starting a new job andno longer need unemloyment how do i stop it

Thomas Cushman | Aug 17, 2020
Wally McKenney | Aug 17, 2020

Stop sending in your information

We have been calling Maine Department of labor for 8 weeks straight.and the phone line is either busy or rings non stop. 8 weeks!!! I cry myself to aleel5please someone help my family?

Brittany Horton | Aug 17, 2020
Trisha Briggs | Aug 17, 2020

I am so sorry this is happening. This is happening to my son as well. You are not alone. It is happening to so many people. I keep telling him: "If it is happening to you, it's happening to pretty much everybody and they will HAVE to come up with a solution."

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I've been locked out of my account for almost two weeks. I have been trying, without success, to reach the office. Is there anyway to unlock my account without speaking to someone?

young cd | Aug 17, 2020
Michael Brooker | Aug 17, 2020

No, you must speak with a customer service representative to have your account unlocked.

Im trying to fill my info for unemployment. It keeps asking for a fein number which im not sure what that is. I need help asap pla Please.

Frank Rizzo | Aug 17, 2020
John Long | Aug 17, 2020

federal employer identification number its on your w-2 s

If I am called back to work for 2 days a week do I need go. I take care of my elderly parents and worried that they could be in danger of getting the virus I work in health care field normally and don’t want to expose them and I am 64

Linda Corson | Aug 17, 2020
Michael Brooker | Aug 17, 2020

No one answer covers every situation. If you refuse the offer to return to work you should report it to the Dept of Labor when you file your weekly certification and a fact finding interview would be scheduled to determine your specific circumstances.

If you get a job,but won't be starting work for a couple of weeks, can you still collect unemployment?

Susan Adams | Aug 17, 2020
Michael Brooker | Aug 17, 2020

If you have already been collecting benefits you can continue to file weekly certifications until you start work.

why is there no customer service after 12:30? I'm trying to file a claim. as I'm sure a lot of people are, but can't get through to a live person for help, I wait on hold to talk to a live person get a lot of beeping and then finally a fax line,

Howard Foss | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Howard, the UI phone line is open from 8 am to 12:15 pm because staff then focus on questions that have been submitted online in the afternoon. Claims can be filed online at https://reemployme.maine.gov/accessme/faces/login/login.xhtml, and questions can be submitted online at https://www.maine.gov/labor/contact/index.html. Questions submitted online are then answered in the order that they are received.

Is it legal for a company to make a policy that if you don't submit a request for a missing punch on a time card that they don't have to compensate you for the correct hours worked once payroll is processed.

sarah garcia | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Employers are required to keep true and accurate time records and they must pay employees, in full, all hours worked. Please call the Wage & Hour Division at 207-623-7900 for guidance.

Hi, Who has jurisdiction over violations of the Maine Family and Medical Leave law? Thank you, Gabrielle

Gabrielle Regney | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Gabrielle, violations must be resolved in civil court through a private right of action filed by the employee: http://legislature.maine.gov/statutes/26/title26sec848.html If you have further questions, please call us at 207-623-7900 and request to speak with a Wage & Hour inspector for guidance.

Why is it so difficult to talk to a real live person?

Eddie Osorio | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Eddie, if you are looking to speak to someone in Unemployment Insurance, the easiest way would be through leaving a message on our online portal: https://www.maine.gov/labor/contact/index.html Unfortunately the winter months are UI's busy season, and so there is often a wait time on the phone. However if you stay on the line or leave a message on the portal, a representative will be able to speak to you! Thank you.

Was not hired due to my background but I was not given an explanation, so I just assumed that.Do potential employers have to give explanation as to why they not hiring you?

Roger Charest | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Roger, Maine’s Wage & Hour laws do not require an employer to give a reason for not hiring someone. If you would like to learn more from someone in the wage and hour division, please feel free to give us a call at 207-623-7900. Thank you!

I had worked at tex tech for 13 and half years. I had requested fmla was denied so had gotten a doctor's note in was still denied. So I gave them a 3 weeks notice in got done. I'm not understanding why I was so mistreated

Nick Draper | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Nick, please give us a call at 207-623-7900 and ask to speak to a Wage and Hour Inspector for assistance. Thank you!

If people are hired as "temps to hire" but after a year and a half are still temps is there any recourse for them?

Rose Marie Zurkan | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Rose, Maine’s wage & hour laws do not restrict the amount of time an employee can be designated as temporary, but if you would like to speak to someone please give us a call at 207-623-7900.

Can your employer refuse hours and not fire you?

Codie Parker-Estes | Aug 17, 2020
Maine Department of Labor | Aug 17, 2020

Hi Codie, please call the Wage & Hour division at 207-623-7900 and request to speak with a Wage & Hour inspector for guidance.

Can a company make u punch for a smoke break but if u don't smoke u don't have to punch out and get paid for it

Gerald Allen | Aug 18, 2019
Maine Department of Labor | Aug 18, 2019

Good morning Gerald, if you can give us a call at 207-623-7900, we will be able to assist you. Thank you!

Is there a fax number to send over paper quickly? It is a very important information. Thank you for the answer.

Trinity Jubilee Center | Aug 18, 2019
Maine Department of Labor | Aug 18, 2019

Hi Trinity, our fax number is 207-287-5292. Thank you!

Is it right to keep me working during my lunch break answering call bells?

Juli Robbins | Aug 18, 2019
Roy Labbe | Aug 18, 2019

Hey

I was assaulted at work by another employee, I didn't retaliate and subsequently the next day I was terminated and he was back working, what should I do??

Philip Fife | Aug 18, 2019
Debra Anderson | Aug 18, 2019

You need to contact the dept of labor. Sounds discriminatory to me. He should not have his job either. You need to file for unemployment benefits, they will conduct a hearing, and you could very well win your case, not to mention, your employer will have to answer to the dept of labor about the situation. Good luck philip

After how many months of employment can you collect after being laid off

Joline Bouchard | Aug 18, 2018
Maine Department of Labor | Aug 17, 2020

Hi Joline, to determine if you are monetarily eligible for unemployment benefits, we look for sufficient earnings during your 'base period.' The base period is the first four (4) of the last five (5) completed calendar quarters immediately preceding the first day of your benefit year. We will use the last four completed quarters if you are not eligible using the regular base period quarters. If you are unsure whether or not you have sufficient earnings, we recommend submitting a claim and letting us determine this.

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They keep telling me there is an issue but don't seem to know what it is..said I would be getting a check but it has been 3 weeks..can't reach them by phone or email. Tells me when I go to file weekly claim an error has been made and locked my accoun

Katie Byrd | Aug 18, 2018
Catherine Nicole | Aug 18, 2019

This keeps happening to me! Been a month and havent recieved anything, and they keep telling me to file, but i cant because they havent processed my previous claim and it keeps saying theres an error. Im beyond pissed

Im a landscaper (so seasonal worker) and wasn't sure what to file for the winter, is it the same application as a normal claim?

lenny everything | Aug 18, 2018
William Falkenstern | Aug 18, 2018

There is no normal claims ...just heartache

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Does the D.O.L take your taxes if you owe them?

Jessi Polchies | Aug 18, 2018
Tristan Buck | Aug 18, 2018

If you owe MDOL money they will take your state return.

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Why is it that I am on third day trying to get thru to unemployment and waiting for return call from reemployme to register.I entered user id and password when I enter these it says Wrong id&password.

Donna Beloin | Aug 18, 2018
William Falkenstern | Aug 18, 2018

There will be a class action suit soon if you are going to stand up

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What is the u.s. bank reliacard?

Cynthia Draper | Aug 18, 2018
Jim C | Aug 18, 2018

A reloadable debit card usually used for paycheck deposits.

Can my employer deny me time off for surgery

John Wolfe | Aug 18, 2018
Jim C | Aug 18, 2018

No you need to talk to your human resources department and request a leave of absence. Its federal protected but you need to have been with your employer for at least 1 year.

Why have o not got a debit card yet any body know

Jody McLean | Aug 18, 2018
William Falkenstern | Aug 18, 2018

Join the Class action..youll get a big debit card

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