Extra Space Storage

Category: Self-storage facility in New York

Address: 485 W 129th St, New York, NY 10027, USA

Phone: +16467131236

Opening hours

Sunday: 10AM–4PM

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: 8AM–7PM

Reviews

Melissa Pinto

Jul 29, 2022

I recently moved and had to quickly shift a lot of my things into storage. Christina was incredibly helpful and empathetic to my situation. She answered all my questions patiently about varying storage prices and policies, sometimes answering a question for me more than once since my stress level was at an all time high. The best staff member I spoke to at any storage facility! She would do well in a leadership position. Thank you, thank you, thank you!

Martina

Jun 30, 2022

Janeise was the most helpful and welcoming person, she guided us throughout the whole process and made moving our boxes so much less stressful. Excellent customer service every step of the way.

Shaquana Bell

Jun 28, 2022

The staff here is amazing! As soon as I walked in I was greeted. Orlando asked how he could help and once he knew what I needed he jumped into action. He showed me a unit, took his time to explain my other options based on what I wanted to store, and informed me about a current promotion. I will definitely be back to rent a unit from this location. Thank you Orlando for all your help.

Jose Reyes

May 16, 2022

Thank you Jeanette for all your help the other day when we moved into our room. Your were amazing, made us feel like family. You were very sweet and professional! Great Customer service.

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Questions & Answers

Jeanette at the front desk was great.

David Poggi | May 30, 2019
rosa Febo | May 31, 2019

Great

How is there no security when you are being violently assaulted at this place?

AP Photo | May 29, 2020
AP Photo | May 30, 2020

Because this is an unsafe terrible facility with no concern for your safety

Great space. Space is very clean.Price is amazing

Justin Outlaw | May 29, 2020
Brigitte King | May 30, 2020

That's all true.

Has anyone else gotten a notice that the price was increasing. I've only been renting for 4 months I find that unacceptable.

Jasmine K | May 29, 2020
Shoya Garib | May 30, 2020

Thats what they do. The price is only going to increase. Any agreement you signed when you got your unit they will disregard and say its only for the 1st month to obtain your unit. I had major issues each month when it was time to pay. Oh insurance is a waste, they payout nothing. Take your things and go somewhere else.

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