24 Hour Fitness

B B

Overall, the gym has a nice selection and location, but can't give it more than 3 stars as the bathrooms are out of order for too long and/or should be kept cleaner. Moreover, the staff at times just seem to sit at the front desk rather than cleaning equipment. stacking weights, etc.

Michelle Sen

They won't let you cancel the membership, and charged me 22.99 one week after I signed up for the one dollar initiation month. What a scam:/??

Van Nguyen

Workers are very friendly, however, I notice they do not clean the floors here. Bathroom stalls stink worse than the ones at mission beach. Men's bathroom is always dirty and I never see any maintenance people working here, only front desk people and sales. More people workout here than Carmel Mountain 24 hour fitness, yet Carmel is always clean and the equipment there is much newer and maintained. I've seen attempts to hire a cleaner at UTC, but then they disappear within a couple of weeks. This gym is so large one person cannot keep it clean by themselves. Management should know to hire more than 1 person for this job. My hunch is that 24 hour corporate cutting their overhead costs down by not fixing this gap here. Glad I bring my sandals when I come here, because this is an environment where athletes foot and staf infections are bound to happen if you touch anything.

Kevin Dent

I've been going here for over 10 years, only because of location. They continue to remove amenities but still have you pay the same, if not more. Machines regularly break and aren't fixed quickly, weights are always disorganized, and better cleaning is needed. The customer service is good, even though a lot of things are "out of their hands".