Mainstay Suites Airport

Category: Extended stay hotel in Roanoke, Virginia

Address: 5080 Valley View Blvd NW, Roanoke, VA 24012, USA

Phone: +15405273030

Reviews

evelyn rose

Jun 29, 2022

Amazing room!!! The beds were very comfortable and so were the pillows!! Everything was clean and tidy. The room we stayed in had a kitchen and supplies us with everything!! Slept so well!! They let us bring our pup and she enjoyed it too!!

LaChinta Daye

Jun 22, 2022

My landlord had to put us in the hotel due to my ac being out. The room looked clean. My son had to sleep on the sofa bed, which did not have no sheets. When we looked under the mattress, it was full of crumbs and other Debris. The Mattress did not have a mattress pad and had stains like juice. I went down stairs and let the lady at front desk know. The manger and the other lady came up stairs clean the bed and put sheets on. We had to leave in the middle of the morning 12 something am because the couch had bed bugs. My son came and got me. I went down stairs again and it was the night shift, and she could not get in touch with the manager or anyone and did not have another room to put us in. We ending up leaving that hotel and my son’s clothes were left also. Long story short we got the run around about the problem. Glad I got video and pictures.

Verified Hotel Guest

May 10, 2022

Positive: It was very clean. Staff was very helpful. Negative: I wish they would have had the breakfast. I know we have been in a pandemic for 2 years but it's not going away. We all have to take extra precautions from this point forward. Other that that we were well pleased.

Anonymous

Apr 28, 2022

Staff was the only good thing at this hotel. Very friendly service Water barely got warm and there was a horrible odor Beds uncomfortable and room very outdated Room did not look or feel clean

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Questions & Answers

Does mainstay have an outdoor pool.

Vickie Sandidge | Jul 31, 2020
Nailah Cook | Aug 1, 2020

When we stayed I didn't notice an outdoor pool but that's only because we didn't really look for one. I would call them directly to ask. They were very kind and courteous.

Do y’all have any job positions right now because I might be interested in getting one

John Songer | May 28, 2019
Vittoria Lynne Citro | May 29, 2019

Good luck on your job search!

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