Panda Express

trendyincali BigJoe

Love the new recipe for the fried rice and the sesame chicken is amazing compliments my walnut shrimp perfectly definitely give this place a go it would have gotten five stars if it had a drive-thru.

Sharon Mccluskey

Waited almost 20 minutes for Teriyaki chicken due to them running out. Then when new batch came up they sent it back for some reason. Saw them put it back on cooker. There were 8 orders that I saw that were waiting for the chicken.

Rod Glover

My wife and I ordered online tonight from the Panda Express in Hollister. Got the confirmation text stating that our order would be ready for pick-up at 7:10 PM. I arrived at approximately 7:05 and went up to the register area to check for our order. There were 9 other customers already waiting to pick up orders and more arrived as I waited. I could see that there were 8 employees working. It took almost 5 minutes before an employee came to the register and I was told our order was not ready and she turned and walked away. Several orders were placed on the shelves and a couple of them were picked up. I am accustomed to having to wait on our orders, however, tonight (7/21/22) I waited for 25 minutes. I tried to get the attention of an employee, however they just ignored me and many other customers still waiting for their orders to pick up. I finally decided to check the orders on the shelves myself and found it on the next to bottom shelf. Have no idea how long it had been sitting there! But wait! The bad experience continues... I did make it known to the woman I believe was the manager on duty, she was the only one wearing a black jacket, that I had waited over 20 minutes waiting, and that my order had been on the shelf! I loudly expressed that they suck! Not my best behavior I admit, but I was pretty upset at that point. I get home with our order, which was partially filled incorrectly. Again, another disappointment! I try to go to the Panda Express Feedback web page only to discover that I wasn't given the receipt, I only got the Grill Ticket. The Grill Ticket does not provide a store number or the 22 digit survey code, and does not show what we paid. This is very poor service and management. The management is responsible in every respect. The young people who are working there are trying hard, but management has failed to be aware of what is going on in the store and direct personnel as needed. Open your eyes!!! When you have 9 plus customers waiting to pick up orders and orders sitting on the shelves, you need to find out why! Perhaps the manager on duty does not possess the ability to manage properly? 🤔

Jimmie Sue Knight

I should’ve known better! Several times when I’ve gone to the Hollister Panda Express there is problems contacting by phone to comment about the food. It seems the chow mein this time is just some cold noodles with no vegetables, no cabbage or onions or anything. Frequently, the chow mein is broken up into rice size pieces of noodles, but today they were a little longer but barely heated and very dry, and again- no vegetables! I will stop going to this Panda! It’s a waste of money, and I get frustrated every time.