Address: 245 E Bell Rd Ste. 9, Phoenix, AZ 85022, USA
Phone: +16028666930
Sunday: 10AM–9PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Ray Schultz
Avoid this jersey Mike's no matter what. Terrible service, Terrible wait times, no communication on anything while you wait for over 20 minutes.. Oh you got a online order to pick up good luck that'll be a 35 minute wait. When they play pick a ticket instead of going in order they go by what's easiest than leave the bigger or harder orders up there.. I'm going to tell anyone that'll listen to never give this place business.
Lacie
This location has consistently messed up our orders. I am not usually picky if someone gets something wrong occasionally, but we have given them 6 chances and all 6 experiences have been obnoxiously terrible. If you add extra items, they don’t put it on. If you ask without a dressing or without a vegetable, they keep it on. They simply cannot follow directions. We even picked up our order once and they forgot our chips. After asking for them, we were waiting for 5 minutes before anyone acknowledged us (not waiting on other customers), asked if they had our chips, they went to the back, and after 5 more minutes we picked up chips from the front and just said “We’ll just grab these here”. This last time, our sandwiches were so greasy and soaked with sauces that they were actually hard to pick up and eat. Avoid this location at all costs.
Don Snyder
We weren't greeted like usual. We ordered but the guy was distracted and he asked me again how I wanted my sub...it still came without tomatoes. No biggie, I went and asked for some. The cashier though after handling $$ handed my husband his cup WITH his gloves INSIDE the cup. Ugh I never saw him change his gloves while performing several dif tasks. I'm in the food service industry and this drives me CRAZY. Subs tasted fine but prices have risen again. Wint rush back. I got a text for double points...didn't receive double points.
Anthony Nalli
My second Jersey Mike's #13 (Italian) and I have to say this is a very good sub! The Giant size is expensive but VERY big. I think the ideal size would be something in between Regular and Giant. This time I added some mayo and pickles and some extra red vinegar - which makes the sandwich simply delicious!
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You should mention this to management because, from personal experience as a restaurant manager, the tablet companies lots of times do not communicate to restaurants orders in a timely manner. These 3rd party delivery services dont know what's going on in the restaurant and often misquote times and lose orders. The crew at this shop are real great and I know if you call them directly they would take care of you.
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