State Street Saw Shop

Sam Montgomery

Great customer service.. she knew exactly what I needed ... when I didn't. Very knowledgeable, very nice people

Lisa Cavalli

The woman at the counter was very pleasant and thoroughly explained the details of leaving my lawnmower to be repaired. She advised it could be as long as 8 weeks before they could fix it. Luckily it was my backup mower, so that didn't bother me. Sure enough, almost exactly 8 weeks later I was notified that it was ready to pick up. It seems that the air filter needing replacing and the $74. cost was expensive, but then it had been my choice to let a professional do the work. I would recommend them if you are willing to wait and pay the price.

Dale Poppe

I called and, although they ended up not having the part I needed in stock, they went the extra mile to try to identify it for me. Having a parts store open on Sunday is a huge bonus for the City of Salem.

Robert Mosher

These guys run a well-oiled shop. I requested a service appointment for my saw, and they sent me a text telling me that they'll contact me when my appointment slot opens. This is great because it's faster service than picking a date and having people cancel in front of you and not being able to move up. Dropped the saw off for service ($50 fee charged at time of drop off, contributes to final bill) and, on a whim, picked up a poly-cut head and replacement blades for my FS90R trimmer for only $35! These guys are top of my list in the valley for Stihl repairs and sales.