Been waiting for almost a month for a package, to arrive. I can't get ahold of anybody. Somehow it's still on the truck for the past twenty days.
Kathleen Brainerd
Dec 17, 2021
I am very tired of having packages dropped off on the road (perhaps to be stollen) rather than FedEx entering our driveway. Our driveway is long, but there is a very large turn-around area at the end by the house. UPS delivers to the house every day. Of course the “customer service “ number connects to some poor fellow in India who reads a lame script and has no power to do anything.
Chad Welch
Dec 6, 2021
Poor customer service. Lady at the counter gave me attitude for not telling her in advance my shipment was international even after I placed a print out of the address on the counter. The customer is expected to know the internal processes and when you don't you will get atttitude. Avoid this location when possible.
Tim Mills
Mar 29, 2021
I would be hard pressed to think of a customer experience any better than I had on 3/25 at the FedEx Ship Center at 162 Whitten Rd in Augusta, Maine with Julie and Wanda, two delightful, exceedingly helpful, knowledgeable professionals. I had an expensive, delicate overseas shipment that needed to be in France quickly. They made sure the package was appropriately packed and routed. Julie and Wanda clearly enjoy their jobs and are great ambassadors for FedEx.
We were supposed to have a priorty delivery by 4:30 today and it is now 5:30 and no delivery. It requires a signature and we have an appointment at 6. Your phone service is not very user friendly.
Sonya Arsenault | Aug 17, 2021
Von Mclaughlin | Jul 18, 2022
Good
Looking to ship a few items to my Daughter's college. Do I need specific boxes and labels?
Steve Howe | Aug 17, 2020
Von Mclaughlin | Jul 18, 2022
Great
Why are you leaving my packages at the neighbors and her packages at my door. The mailboxes are clearly marked.
This is not a question, it is a concern. Just about 2 minutes one of your drivers ran a stop sign in my neighborhood, now the snow banks are high, it is school vacation, kids are out playing. That being said there is no good time to run a stop sign.
Angela Smith | Aug 18, 2019
Von Mclaughlin | Jul 18, 2022
Good
Can u all call me back I'm trying to get a package sent out my track phone said I was waiting for an email from FedEx to get this mailed