Address: 14300 NE 20th Ave # B, Vancouver, WA 98686, USA
Phone: +18005259094
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: Closed
Ian Zank
I went into the branch nervous about refinancing on my auto loan and when I finished with everything I left satisfied and was very thankful for the teams help! Kevin and the other associates were very professional, kind and made the experience quite pleasant they went out of their way to make sure I was satisfied and that all my needs I came in for were met. Thanks again Kevin and friends you made my night!
unanimous 1
I purchased a vehicle and the loan was financed through Alaska USA. I am a new member and up to this point am not impressed. I received a letter regarding the need to provide proof of insurance which is completely normal and understandable. I confirmed with my agent that he had submitted it but Alaska still claims to not have any records so I resubmitted it myself. They still claim to not have any records even though I received an email confirming they received it!?? They literally have a dept. dedicated to Loan Insurance. Their customer service in this dept. is absolutely horrible, rude and worthless. I believe it is worth noting that I have excellent credit and have qualified for the lowest rate they offer but after a couple interactions I am ready to refinance at another institution. There are a ton of Banks and Credit Unions that would love to have your business so shop around and beware of Alaska USA. I have read other reviews that have had this same exact problem so it is not an isolated incident. It is obviously a process they need to improve upon themselves.
Ryan Ashworth
This is by far the worst bank I have ever felt with. They will do anything to add insurance to your loan. I received several letters stating they need proof of auto insurance. This is after nearly two years of paying this loan and no recent change. I have tried to prove I have insurance but nothing works. Now I get a bill. This is after contacting them to simply payoff the loan as this is the only department you can speak with. The only thing to do now is warn everyone I can.
Kimberly Kelly
I have been a member at Alaska USA for a little over a year now. Their customer service is unmatched. Everyone at the Salmon Creek branch is so friendly and nice. They have great rates too. I have my auto, mortgage and credit card with them because they offer low, competitive rates. I'm also saving over a thousand dollars a year on my car insurance because of the free insurance quote they did in the branch for me.
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Hi Michael, yes, there is an ATM at this location.
For branch hours, please refer to the hours published on Google for this location. We strive to keep this information up to date including weekend hours, holiday hours, and any other changes to our normal operating hours. You can also view our hours on the Alaska USA website by selecting the location nearest you using the interactive map at https://www.alaskausa.org/service/branches.asp.
To be eligible for membership with Alaska USA, you must live, work, worship, attend school, volunteer, or do business in Alaska, Washington, California’s San Bernardino County, or Arizona’s Maricopa County. The immediate family members of current credit union members are also eligible. It’s easy to check your eligibility, so please feel free to discuss membership with your local branch or contact the Member Service Center. Once someone is a member of a credit union, they are always a member provided they maintain the minimum balance for their account—even if they change jobs, retire, or move away. Minimum balances vary by account type. We offer a variety of account types including checking, savings, money market accounts, certificates, IRAs, and health savings accounts. For more information on accounts, visit https://www.alaskausa.org/share/. You can apply for membership at your local branch or through the mail by calling the number listed. When visiting a branch, please bring a valid photo ID, a secondary form of ID, and $5 for your membership fee.
Alaska USA offers a variety of loans to best suit your needs. Visit https://go.alaskausa.org/personal/loans for more information. We also maintain a relationship with many dealerships, making the application process even easier! For specific loan questions, visit a branch or call us at the number listed.
We are part of the CO-OP Shared Branch network which includes over 5,600 shared branches in all 50 states. Alaska USA members can use the shared branching services at participating credit unions. Please refer to our list of shared branches at https://www.alaskausa.org/service/branches.asp?sharedbranches=true. We offer shared branching services to non-members in Washington, Arizona, and California.
Most of our traditional branches (not in grocery stores) offer coin counting machines. For a full list of services offered at a branch near you, visit https://www.alaskausa.org/service/branches.asp to select the branch you’re curious about, and click View Hours & Details. This service is provided at no charge for Alaska USA members.
For a full list of Alaska USA and Allpoint Network ATMs, visit https://www.alaskausa.org/service/atms.asp#Nearest. To view the services offered at an ATM—such as 24/7 access or scan deposit—select the ATM you’re curious about and click View Details.
All branches have notary services available at no charge to members in good standing who have been Alaska USA members for at least 30 days. To confirm that a notary will be available when you arrive at the branch, please call the Member Service Center at the number listed prior to your visit.
Please visit https://www.alaskausa.org/service/ultrabranch/ for details on account access. If you have any questions regarding your account, visit a branch or call us at the number listed.
For current interest rates, visit https://www.alaskausa.org/current/rates/sharerates.asp.
To provide you with the appropriate fax number for your needs, please call us at the number listed or visit a branch.
To complete a money order, please visit a branch. One of our financial services representatives would be happy to assist you with any questions you may have, or you can give us a call at the number listed. For money order fees, visit https://www.alaskausa.org/getDocument.asp?ref=S-Fees.
For branch locations, please visit the interactive map on the Alaska USA website at https://www.alaskausa.org/service/branches.asp#Nearest.
Google policy unfortunately prohibits us from publishing numbers like this to Questions & Answers, but you can find the routing number published on the website here: https://www.alaskausa.org/service/faq.asp?q=61.
Anyone can deposit cash or checks into an account. Check deposits can be made at the branch, via the Alaska USA app, at an Alaska USA ATM, or in drop boxes where available. Cash deposits must be made at the branch or through an Alaska USA smart ATM.
For drive-up hours, please visit https://www.alaskausa.org/service/branches.asp#Nearest to select the branch you’re curious about, and click View Hours & Details.
Yes, you should be able to cash out your paycheck after 6 PM because this branch is open Monday - Friday until 7 PM, open Saturdays until 6 PM, and open SUNDAYS until 3 PM! After those hours, you can utilitize a sister Credit Union's ATM to withdraw cash fee-free!
No, the Alaska USA FCU's Assistant Branch Manager informed me they are not planning to open a branch anywhere in Oregon because they don't have the proper Financial Bank Charter in Oregon.
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