Lloyd Central Compounding Pharmacy

Megan

I’ve loved this pharmacy and have gone multiple times, but customer service is apparently not doing so hot. I had a pretty horrendous experience with an employee named Dylan over the phone. I had called in to get something filled and there were three separate times I had questions where he responded in a very condescending manner, and why? I have no idea. He commented once about the price, once about the shipping, and again a comment on my medications. After the first two times I was like whatever, but after the third time I got upset as it felt very intentional at that point. I don’t know, maybe it was an off day for him, but seriously not needed. I am going to be bringing my business elsewhere. **Edit: The manager contacted me and said they talked to this individual and offered to comp my order which I greatly appreciated. I am updating my review to reflect this as it was originally two stars.

JK J

Always a great experience. The staff is very knowledgeable, and eager to assist customers in every way. Thank you all

Matt Fellin

Two weeks after my Dr. sent in my prescription, I went in to see why I wasn’t notified about its availability. I was rudely told they called and left a message by their “senior pharmacist”. I asked them to read back the number they called and they got the last digit of my cell number wrong… Great for someone who is mixing chemicals. It was not my doctors office who made this mistake. Extremely disappointed doesn’t begin to describe my frustrations. Hope I never have rely on this place again.

Theia H

Staff called me over the phone to discuss my compound medication, any allergies I had, and how to best formulate my medication to fit my needs. Staff was super friendly, personable, I've never had a conversation that comfortable over the phone with a pharmacy before where the staff actually sounded genuinely interested in creating the best medication for me that will fit my needs. They also went out of their way to make sure that I was getting the most cost effective option since my particular medication isn't cheap. This was all on my first time speaking with anyone at this pharmacy. I'm really looking forward to working with them and getting my medication from them in the near future.