It's not a full bank location. They have staff and fancy ATMs. Like it says, it's a café, so coffee, WiFi, music, just with banking staff and ATMs. Check out the Capital One website for more info about the cafés.
Yes, brick and mortar, with the ability to help with Capital One services, as well as troubleshoot any banking issues. Peet's and pastries (at a deep discount for account holders) is a big bonus.
There is no real bank
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