Do you keep the phone off the hook to discourage customers from calling to complain about the orders your store has messed up?

Joey Payne | Aug 7, 2019 | Category: Fast food restaurant in Frankfort, Kentucky

McDonald's - All questions

Address: 310 Versailles Rd, Frankfort, KY 40601, USA

The McIntyres | Aug 8, 2019

They've messed my order up, however, they are great about fixing if if you come right back in and let them know what happened. They're busy. Mistakes happen. I've been please with their speed at fixing them :-)

Shannon Bellamy | Aug 8, 2019

This McDonald's is one of the worst McDonalds you can visit. I've been waiting for the manager to return my call for about six months.

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Other Questions

Why r the so slow it's ridiculous how slow I set n line for 25 min for a gallon of tea the parked me and after 25 min I had to go n and get it u need knew manager Sam sucks

Tracie Bixler | Aug 7, 2018

When they say southern hospitality, this McDonald’s truly shows it. 10/10

Trey Karlson | Aug 7, 2019

Why doea this McDonalds take so long in the drive thru? Why does this McDonald's tell you that they were too busy to take your order bc she was doing her nails? Lol. Are they fresh out of prison?

Alyce Kunz | Aug 7, 2018

Absolutely ridiculous. I'm, unfortunately, a regular customer of this place. The first ten times, my order was incorrect. Recently, they've been shorting the nuggets or fries. I pay for a large, I want a large's worth of fries, not a small or medium.

AliEvaMari | Dec 9, 2020

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