Address: 1320 Versailles Rd, Frankfort, KY 40601, USA
Phone: +15026955542
Sunday: Closed
Monday: 8AM–5:30PM
Tuesday: 8AM–5:30PM
Wednesday: 8AM–5:30PM
Thursday: 8AM–5:30PM
Friday: 8AM–5:30PM
Saturday: 9AM–1PM
Denise Elizabeth Lewis (KneeC)
WORST PLACE EVER TO RENT A VEHICLE. WE STILL HAVE NOT GOT OUR 300 DEPOSIT BACK AND AFTER SEVERAL CALL TO CUSTOMER SERVICE STILL NO CALL BACK FROM THE SUPERVISOR!! NO EMPLOYEE ON SITE CAN SEEM TO ANSWER OUR QUESTIONS! WORST PLACE I HAVE EVER CONDUCTED BUSINESS WITH!
Tim Lewis
I would leave a zero if it would let me. This place is awful. Full of professional thieves. Every week they had some new charge or one they forgot the week before. Then on top of that, when I returned the car, on time, they didn't refund my deposit. God forbid i ever need to rent a car again, but before I ever use this place again, ill just go buy a new car. It would be cheaper
Chip Bird
It’s 2022 and you only accept credit cards for out of state drivers? That’s terribly inconvenient and arbitrary. Really unhappy with this.
Kera Hughes
I am not happy at all with this branch in particular. I had to make a reservation through the reservation hotline due to a high demand for rental cars, no big deal at all. I was able to reserve a standard SUV. I told the person taking my reservation I was paying with a debit card, as I have done several times in the past, which I was told was perfectly fine. The day of my pick up I was told by the gentleman working that only a credit card could be used to rent that particular type of vehicle I reserved and I would have to go with something smaller if I wanted to use my debit card. This would not work for me and my family as we wanted the comfort and space of something other than a car. We had to walk away and we're forced to cancel our trip. I just don't understand why it was a big deal to use a debit card to rent the vehicle we wanted, it's all money right? Very disappointed and will not recommend Enterprise to anyone anymore.
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About 42 a day
Oh well lets not worth it for 24 hours. I wouldn't be able to get it back in time. It's only a 3 HR drive . ty
Yes - use the drop box at the front of the store.
I've never been charged for dropping off at a different location.
Yes
If the car is not dropped off before closing, you are charged until the store opens in the morning.
You have to have a debit card & i believe the deposit is $150 along with an electric bill
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