How can I get a refund? I asked to be mostly blonde with a couple low lights of violet. Instead I walked out looking like Barney being told to wash my hair a couple times while sitting there for 3 hours listening to the workers complain about mgmt

Go to the management go to the management and if you already have there's not much you can do about it you should try and Sue but that's not going to get you anywhere good luck try the regional manager

That particular location of Fantastic Sams can be hit and miss on the quality, depending upon who happens to be on duty. If I were you, I would simply call the store manager and/or the regional manager, and I'm sure they'll make it right for you. The manager used to be this woman named Sarah, who was terrific. I'm not sure who their new manager is.

So sorry did they try to fix it? Management should take this seriously. Next you need to go to regional mana