Krispy Kreme

Mrs. H

Don't order online. Such a waste of time. I specifically ordered online to avoid the line that constantly wraps around the building because this location refuses to open their lobby. When I placedy order it states based on state laws if the lobby isn't open follow directions at the store. Well there is nothing that tells you to wait in a long line even though you have already ordered online. Just a sign that says drive through only, nothing about online ordering, why would I think that I would have to wait in line to pick up an order they have sitting on a table near the front door? So once I was able to ask the person in the drive thru window she tells me I have to get in line and wait 15 min for an order that is done. Once I got to the window the blonde lady that was working the window tells me a total for someone else's order, I said I have an online order. She replied with an attitude and asked why I didn't tell them that at the order screen. I said I have already ordered that's why I didn't order at the screen. She rudley said "whats the name?" while rolling her eyes like a teenager walked away after slamming the window. The entire time she was helping me three people stood in the drive thru window doing nothing. Why don't one of those people stand at the door for pick up orders? What a waste of time the online ordering was. They have an option for delivery, I'm guessing the delivery driver would have to wait in line and order again the way I had to? Totally inefficient and rude customer service. I know that Krispy Kreme ultimately doesn't care about this review so this is purely to warn anyone that thinks online ordering will save you a long wait. It won't and it apparently gets you and extra side of attitude when you don't order your order again after waiting in a long line.

Hemanth Krishnappa

Lady in the drive through was very kind. Love the glazed donuts!!!

Michelle Masters

The girl at the drive-through window was awesome. The doughnuts were not apparently they've cut the hours of operation and the menu is greatly reduced if you get there in the evening. The donuts I did get were stale dry and the donuts that were supposed to be filled had almost no cream in them. And the price is gone up so I paid extra for DRY STALE EMPTY SHELLS. Is Krispy kreme will never see another one of my dimes.. Really disappointing I won't be back.

Jacob Femmer

I’ve gone by a few times in the past month and every time they say we’re out of that. Okay do you have….oh we’re out of that too…..how about….we’re out of that too. Even glazed donuts. I asked why. I was told making glazed donuts would take 30 minutes and would sell quickly….isn’t that the point. I showed up an hour and a half before close.