July 7th purchased a stove/ oven. Whole amount was paid. We were told someone will call us in 3 days about delivery . So far no one has called . We have tried calling several times, but no one responding. What's going on?

I would go in to the store to discuss. And I bought all new appliances last year at P.C. Richards in Yonkers. All kitchen, laundry room, and 3 new wall air conditioners. They installed everything. Very happy.

Lowe's has the worst customer service, from the top down. I'm still trying to get answers for fencing project, they're starting to bill me and i have no fence!

I suggest you go in and deal with this unacceptable matter face to face. Sounds like something else is going on.

The worst store in America go 2 P C RICHARDS IN YONKERS ASK 4 DAVE THE BEST AND YHERE 10 YEAR WARRANTY IS THE BEST👍Purchased 12 Appliances from P.C RICHARDS TELL LOWES KEEP STOVEyonkers is the worst store in america

My experience was exactly

Contact the corporate office and they will get on it. I had a similar problem and that's how I took care of it. Good luck! Google the email address so you have written proof.

If your item was a stock item that was in stock, delivery should've been set up that day. If your item is a stock item that was not in stock the store is more than likely waiting to hear back from their distribution center. If the item is an item that is a special order they are probably awaiting a response from the vendor as to when the item will be sent . Things that have to be ordered from vendors sometimes take long to be delivered or an update be sent to the store. It still does not excuse a no call back after the three days even if they were not contacted.

Go in and demand a full refund.

Yes they are

I don't know I never happened to me maybe something's wrong with the credit card