I just get I just get my tires done there
I love this location. Did you go in for repairs to your shocks? Could be reason, Bill always does my work and tells me what is needed and recommended.
If I can be honest with you , this is not one of the better Firestones. Oil change or tires anything more than that get service somewhere else.
I am not certain if the store staff respond to Google questions. I would recommend calling them or another location to see if they will make it right if a repair was not done completely.
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