The Forge at Alum Creek

M Herky

Very happy my family and I didn't sign a lease with this place. The office staff initially was friendly, but after many phone calls and no idea when our move in date would be. They ghosted me and my family. I even emailed them and never got a response. I am starting to believe they cannot keep up with this place. The owners will respond to reviews but honestly you guys need to do a little more than typing "Oh please contact us." You need to drive down to the office and get this place some much needed help. I am glad I am only out of $100 dollars instead of 12 months of misery.

Russell Booze

Seems like a bunch of money to pay a month to not have working AC .1300$ also they still haven't open the pool. I'm at my friends and I can't believe how bad you've treated her. AC has been out for almost a week. And when she talked to the people in the office they had no foreseeable future of when they were going to fix it, and were quite rude. You guys can do better. Buy some windows units, and take care of your properties like professionals. You should all be ashamed of how your treating your tenants.

Mya Hildreth

I have lived here less than month and there has been to many problems. First it's impossible to get anyone to answer the phone I'm the rental office. They get upset when you have basic questions about simple things. We signed the lease on May 2nd and moved in May 20th. Before we moved in they did no walk through to insure the place was move in ready. I set up for the washer and dryer to delivered and set up before move in and there didn't have the washer/dryer connections there at all. The front porch section floods with mild rain and I was told there is nothing they can do about it at all. The air conditioner was not working which was actually fixed pretty quick but... The air flow for some of the vents have little to no air coming out of it. It rained our first official week there and the furnace connection that is attached to the ceiling was leaking. Then the water to the dishwasher was turned off. When we turned it on it exposed the mold that was painted over and it's so bad and is cause a horrible smell. Waiting to hear back from the front office about it. This is all after living in this town house less than a month.

WL Fitness

This place was decent and starting to get better until a new company took over around the holidays. Now I like to be positive and talk about good experiences but I just want to warn you if you are planning to move here. You can never get anyone from the office on the phone now. You used to be able to get through at least 70% of the time. Management was rude and corporate emails to tell you that you have to sign a new lease or your rent goes up $225. I understand rent is going up everywhere but these places that are not upgraded are a mess. The renovations the previous owners were doing have stopped and the new company is doing minimal improvements and upping the price significantly. Maintenance people are still nice and helpful to the extent they can be. Management also does a poor job of notifying you if your home has to be entered after they’ve had work delays. Meaning they were supposed to come on a specific day but now they’re randomly entering your home a week later. There’s good and not so good with any landlord but I can see where this place is headed and I won’t be going with it.