Can I visit your office at Tolleson to clear an accounting problem with your staff??

They can handle your billing problems! Just be there 15mins before opening. That will be 10 am!

I'm pretty sure they can help you.

Yes

Yup

You do know that you are talking to Google volunteers, not the Cox folks, right?

They can usually handle most issues regarding billing. If they can't they will direct you to the right point of contact.

I have gone there with a billing problem and they helped.