I call to make appointment but the staff are so rude . I only ask questions about how long does it take to install remote starter .I decide to find another shop that is better costumer service.I won't recommend this shop .Costumer service is horrible

I noticed that store staff get annoyed when people call to get tech support for things they bought somewhere else/online. I don't blame them. I bought a couple of orders from their website and from their Amazon storefront and they replied by email in less than an hour, the store staff are not required to do any follow up with online orders. I never tried store walk-in.

Yeah they are a little rude I noticed that as well .