Not really a inquiry. Instead, a statement. I was just in around 1:15PM, 04/13/2018. My name is Zach, and a Five-Layer Burrito was missing from a bag of four items, that Burrito included in the number (should have been, but wasn’t). It was “busy”.

Just call ... Even tho the disappointment from a missing item you anticipated is discouraging, they generally will make it right. If you cant get back over there today, ask them to take your name and arrive on another day to be compensated for the missing item. We all make mistakes. We are human. Generally people in the fast food industry are underpaid and over worked. Trust me ... Im feeling it myself. Rule of thumb ... Always check your bag before you get too far down the road.

I've found the employees to be very friendly and accommodating. Back when they had the $2.50 Meal Deals, they occasionally forgot to give us the bag of Doritos. They didn't ask questions, apologized profusely, and offered a free medium drink for our troubles. Great customer service!

If you get there by 5 Sadie will make it right! Mngr on duty.

Ok, call the manager and explain what happened. They will replace any items missing. I was angry when i went back and they offered a drind and cinn sticks! I told them i didnt get my lunch, so i was ill from not eating until after work. They will make it right for you. Sorrry, for no lunch!!!