Unconditional
Not true! They don’t stand behind their guarantee that is posted on their llbean website! Tried to exchange something and they wouldn’t. “Andy” the manager of the Kenwood store apparently never read it and actually insulted me!
No worries. If its theirs, they stand by it...
Unconditional ... Awesome customer service ... Returned a two year old shirt that frayed ... It was replaced at no cost
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