I like this company they will work with you as long as you communicate with them. I'm having a very difficult time with my car payment. I also make it my business to communicate with someone about my payment. They haven't failed they manage to help

Alisa X | Nov 4, 2018 | Category: Financial institution in Southfield, Michigan

Credit Acceptance - All questions

Address: 25505 W 12 Mile Rd, Southfield, MI 48034, USA

Alicia Montgomery | Nov 4, 2019

Yes....they don't help you out regarding your payment or if they can make payment arrangements. I agreed to and then they still report I'm late! They are scammers. I am reporting them on BBB.

Billy Poore | Nov 4, 2019

credit acceptance would not work with me at all in regards to payments. Now I am being garnished. However they sent my info to a wrong address intentionally so that I couldn’t get the date to appear in court to defend myself. These are crooked people and I’ve also filed a complaint with the BBB. Maybe if we get enough complaints against them we can all start a class action lawsuit against them.

Melanee Baka | Nov 4, 2019

They are garbage. $18,000 for a 2012 dodge grand caravan that was only for sale for $6800!!! I asked for my payoff amount, then my credit union cut them a check for that exact anount. They then cashed it. Then 2 months later my credit union called me saying credit Acceptance will not return calls and has a lien on my title. After finally getting in contact with them myself; they say i owe them 800$ within the next week or they will repo my van! (I've been paying monthly payments on my van to my credit union since November when credit acceptance got the check to be done) The $800 is for a warranty that I refused and cancelled SEVERAL times. And now when i call monday, if they don't release lien, i will be suing and they were warned about that. Place is a joke!

Mike Dozier | Nov 4, 2019

I have Credit acceptance In court Judge call contract unconscionable They have until February 13 To have their Appeal Paperwork There So for all they have play Justice will be served

Dana McGowan | Nov 4, 2018

Yeah I need that rep. Seems like I get the nasty ppl

Rick Craig | Nov 4, 2019

After losing my job, I made payments for over a year nd couldn’t make it one month, they wouldn’t work with me on it at all! Repossessed my truck and 8 yers later they have a garnishment on me!

Maxie 43 Rob | Nov 4, 2019

Yes they send your paperwork to a wrong address just to get you not to show up

Tracy | Nov 4, 2019

They are the most lying, predator company I’ve ever worked with. Stay away at all cost.

Tiffany Chase | Nov 3, 2020

They take my moms tax returns on a 15yr old vehicle and garnish her when she can work. They've been paid through the nose. My mother had a quadruple bypass a year ago and she is the widow of a Veteran who served his country to fight to protect people like this Who are the succubi the ones who take and take. I went to school with one of the Katz family I believe he was the grandson and he was a little f***** then and probably is now. They should be ashamed of themselves but they aren't because no one is held accountable except those who are the less fortunate and the preyed upon. I am going to school again this time for law and I pray to God above that I can stop these predatory greed ridden lenders from their usurious acts and victimization of the poor and unknowing as God is my witness I will try.

Trisha Qualls | Nov 3, 2020

They have always been good to me!! They have worked with me and never rude, while I am behind. Of course they are going to still report late if you're late. I'm thankful that I still have my car!! A buy here pay here would have done come and got my car. When I'm caught up and paying my payments on time, they'll report that too!! Up to me!!

Anonymous | Nov 3, 2022

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Sherrah K. El | Nov 3, 2020

Mike Dozier who did you go with to sue them Shenita

Michael Clifford Jr | Nov 3, 2020

I tried being in contact with them too and they did nothing by call 15 times a day, insult me on the phone, Me: “I don’t have any money to put down” CAC: “do you have any money to put down at all?” They scam you out of everything

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