We had carpet installed about 5 years ago and it has stretched and has lumpy areas. Is this covered under the warrenty?

Usually it would be unless the care instructions were not followed as they relate to cleaning and vacuuming properly and the original installation wasn't altered in any way

Hello Warren, please reach out to us at 248-291-5920 and we'll be able to answer any questions you have about the warranty. Thank you for reaching out, we look forward to speaking with you.