I was overcharged and they didn't even pack everything up. Many things were still left in my Moms apartment. 2 closets were still full, 2 armoires were left completely full(one had a shelf broken) and were just taped up and many pictures were still left hanging on the walls. After I pointed this out to them they didn't even care. I received no answer about it and therefore no discussion of any refund for the work they didn't do. While everyone I talked to and worked with while the job was being done were polite and courteous, that still didn't make up for how I was treated when the job was completed. Or not completed, as the case may be. Unfortunately, after taking everything to my Moms new home, they had to be returned to her old home. They left so much of it in a big jumble in the living room, including piles of the moving blankets. I am physically disabled and as I tried to maneuver through the living room, I tripped and fell over the blankets.
They priced me based on my list of items. It was fair based on compared services. Also they did go above and beyond in my opinion due to short notice.
Hi Millie- Thank you for reaching out- Please feel free to call our office tomorrow 800-345-1006 and we'll be happy to go over pricing with you. Have a wonderful evening! The Senior Movers
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