Is there a phone number I can call? The one provided is not in service.

The number in google search is correct. They only have one line, that's why it's busy so much.

478-628-5376 is the number I have

I don't know if they make appointments. My experience is first come first served. They also have a pet paraphernalia store for meds, leashes, etc. +1 478-628-5376 Is a good number for them.