Steven, Home Service Plus offered by CenterPoint Energy is much like an insurance plan: you pay in with the hopes of never having to need it, but when you do need it the service is there. If you never need the service then your money basically just goes away. So yes, it is legal, just the same as your homeowners and car insurance is legal.
Hey Steve I don't work there I have a friend who does have you tried to call the BBB
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