Where is the answer?
I’ve been on wait on the phone 50 minutes today. Package was “ in my mailbox” but really wasn’t. Second time they have supposedly delivered this and won’t walk it to my door
We are usually quite busy but someone should answer after a time.
The phone lines are constantly ringing so the person who answers the phone can be on the phone with another customer. Also if there are a shortage of workers that day then the person who answers the phones might be helping out trying to get the mail out on time
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