United States Postal Service

Category: Post office in New York

Address: 5501 7th Ave, Brooklyn, NY 11220, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 8AM–1PM

Reviews

Alex Thompson

Oct 28, 2022

Based on the reviews I was worried about going here but all the staff was super nice and accommodating. I had been misinformed about where my package was but the guy helping me went and looked and when he didn’t find it he called his supervisor to figure out where it was. And apologized for the inconvenience even tho it wasn’t his fault! Super nice!

News News

Oct 8, 2022

Very slow, always long line, all pen are broken

M H

Oct 7, 2022

The worst office ever, they had my package for now 8 days and still didn’t deliver it I went to pick it up and they decided to close the door as soons I get there she said they were close it was almost 5pm she was already standing by the door to close it even though there was a customers inside. Worst company and customer service ever

Cat Dog

Sep 29, 2022

Post office should have pen for customer!

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Questions & Answers

Where do they get these new ppl from? I don’t have my regular post man he was good. The new ones be on there phones not paying attention to what mail goes to who smh.

Nan D | Oct 31, 2019
Based Brooklyn | Oct 30, 2021

from the lowest depths of hell

The mailman is leaving my mail on the steps, not putting it in the mail slot. The mail slot is in the inner door. All he has to do is open the screen door.

Gail Rosenberg | Oct 31, 2018
Questionable Cat | Oct 31, 2018

You could try leaving a note but I don't have a definite answer.

Missing packages and open mail is a constant situation in my building. I've spoken to the postal manager from my zone,but problem has continued to persist.what steps do I need to take to have this issue dealt with?

cathyfalu01 | Oct 31, 2018
Selena Wang | Oct 31, 2018

From my experience your going to have to catch the person and it report to the police. They are not going to do much for you. Your better off sending putting your packages on hold and leave at post office to pick up. In order to do this you need to set up an account with them.

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Could you find out where is my parcel now?

Min Zhu | Oct 31, 2018
Mohammed Almoashi | Oct 31, 2018

I am supposed to get my backage from New Jersey to address 479 Senator D4 st Brooklyn ny

is this a passport acceptance facility

Patria Estrada | Apr 3, 2022
haider jawad | Apr 3, 2022

Yes it is.

forget to mark the recipient of the envelope. What about returning it to my house? The only address marked on the envelope is the address of my house and how long does it take to return my envelope?

Bernardo Gonzalez | Oct 31, 2019
Andy Chen | Oct 31, 2019

What do you mean by marking. Do you mean write.

Do they take passport photos or we need to bring them ?

shirley snyder | Oct 31, 2019
Andy Chen | Oct 31, 2019

They do photos, except it's way more expensive.

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Do they provide passport services here?

Monea XoX | Oct 31, 2018
Live 360 | Oct 30, 2021

Yes, but you should book an appointment online on the USPS website and fill in the forms (but dont sign them!) and make aure you have all the documents (and copies of them) before you come in.

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Do I need to make an appointment for a passport

John Smith | Oct 31, 2018
Muthana Shaibi | Jun 2, 2022

Yes

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May children and my mail is not being delivered .I have gotten late fees added to my bill.Lost a very important letter that had my identity .I am going to file a suit if this keeps on occuring

Nancy Perez | Oct 31, 2018
Questionable Cat | Oct 31, 2018

This isn't much of a question but do go talk to them about you're missing items.

Hi, OptumRX , my mom's mail order prescription company has changed the shipping address from her home to this Postal Office Facility.They say my mom will get a notice to pick up the package. She lives alone, have to run errands etc.Is this valid?

alyce s. lee | Oct 31, 2018
piv lim | Oct 31, 2018

No Only Your Mom Can Change Her Address If Only The Post Office Address Is On It Will Be Returned To Sender

Do they handle renewal passports?

Brent Logan | Oct 31, 2018
Live 360 | Oct 30, 2021

Yes, but you should book an appointment online on the USPS website and fill in the forms (but dont sign them!) and make aure you have all the documents (and copies of them) before you come in.

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How do I pick up a package in my name?

Julio Alberto Izaguirre | Oct 31, 2017
Andy Chen | Oct 31, 2019

Go to the pick up window and show ID.

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