So to clear things up, did you put the whole bong in the freezer or just the glycerin coil? The glycerin doesnt freeze so you can put that in the freezer, but if theres any other liquid like water that can freeze then it will break the glass.
Wow absolutely not They shouldn't have told u that but ofcourse they will not take back a PIPE that has been used. Never freeze ur glass pipes. Learning experience
Pretty much any glass shop has a No Return No Refund policy.
No
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