I purchased what I was PROMISED was solid sterling silver necklace and come to find out its silver plated and WORTHLESS!! what should I do???

Hello BEVO R. I work at this mall. The owner would like for me to tell you that she is at the mall on Thursdays, Friday's Saturday's and Sundays. Please bring the item in question along with your receipt if you have it and she will take care of it. Thank you.

I would give them a call and ask to speak to managment. Ask for a refund and let them know why. If not ask who the dealer is for that item, and contact them.