This place NEVER NEVER ANSWERS THE PHONE.WHY LEAVE A VOICEMAIL THAT NO ONE NEVER RETURN A PHONE CALL TO? WHY HAVE OPERATORS THERE ,GETTING PAID BUT DON'T DO THERE JOB?

Tenille Rogers | Oct 28, 2018 | Category: Social services organization

Illinois Dept of Human Services - All questions

Address: 1717 Park St Ste 105, Naperville, IL 60563, USA

Peggy “Peggy” Neale | Oct 28, 2018

So called entitlements? It's not entitlements for some. It's needs! Get it straight!

Maggie Wroblewski | Oct 28, 2018

Yes, calling that office might get very frustrating and it might be a better idea just to go there. It's better to go there or call after 1 pm. They already took care of the morning appt so there is less people waiting and more time to answer the phone.

sajjad a khan Sweet Heart | Oct 28, 2018

The fact of the matter is, I experienced with myself, I called dozens time, no one answered, never got return call. Also I agree with them, there is a load & pressure on them in some days of the week. It's not mean that caller's, call must be returned by the end of the day or after But the call must be answered or returned. Thanks a lot for your attention.

Jay Kelly | Oct 28, 2018

If you are calling a certain person then they might be out of the office or with another client. Yeah it does get frustrating because sometimes they call you days later when you needed the question answered that same day. Doing a face to face is the best even though probably driving there can be a hassle.

Brian Jaimes | Oct 27, 2021

Until this day now they still don’t answer calls or voicemail I’ve been calling for the past week and no call back

Mantosh K. Sharma | Oct 28, 2018

You are right they must take action, because always long waiting at this place. They reply always through walk-in.

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