The video on your website says you don't have to wear a mask while on the cardio machines but at the club they said you had to wear a mask... Which is it?

OK since I have been going back they require masks the whole time inside

Hello, Raquel. To adhere to local guidelines, masks are required to be worn at all times. We have this information listed on our club page: https://www.planetfitness.com/gyms/chandler-downtown-az