I would suggest looking at their warranty on their website. From a quick search: THIS WARRANTY DOES NOT COVER: Any machine NOT distributed by JURA within the United States. Any machine not purchased from an Authorized JURA Dealer. (Contact our customer service department to check for authorized dealers). Any machine purchased through EBAY. Damage caused by accident, abuse, negligence, misuse. Improper operation or failure to follow instructions contained in this manual. Any service or alteration performed by an unauthorized person, company or association. Damage caused by neglecting and omitting maintenance, cleaning and decalcifying cycles. Damage caused by use of instant coffee or any other ingredients not allowed in this product.
Hi Nick. Dcglrs is correct. It's best to ask Jura what their stipulations are under their warranty. Thank you for reaching out.
Thanks! Your answer is awaiting moderation.