Mati Coffee

Category: Appliance repair service in Elk Grove Village, Illinois

Address: 681 Chase Ave, Elk Grove Village, IL 60007, USA

Phone: +18475459605

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

R G

Sep 26, 2022

Using Mati for super-automatic espresso machine repairs for the third time in 10 years. Every time the job done right, thoroughly explained and reasonably priced.

Bajro Hopovac

Sep 13, 2022

Great service, knowledgeable staff and mechanics and owner is very nice and helpful recommend for all your coffee needs and service .

Jone Bonifert Barker

Sep 7, 2022

We have our Espresso machine serviced here. Always great service done in a timely manner, at a reasonable price. The staff are friendly and helpful

Jeff Kirchner

Aug 10, 2022

Truly expert professionals on espresso machines. Fairly priced. Extremely knowledgeable. I am now a loyal customer. And a bonus - you get a free coffee from one of their top notch espresso machines in the lobby. Best Cafe Americano I have ever tasted.

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Questions & Answers

Do you work on Kuerig Coffee MachineS? My wife got one from Goodwill that supposedly was NEW but doesn't work. Thanks

Peter Strand | Oct 27, 2018
Mati Coffee | Oct 26, 2021

Hi Peter, we don't work on Keurig coffee machines, unfortunately.

My jura z7 leaks water so it will not brew coffee. I use Primo water. Anyway, waht is the timeline for service or repair?

Ace Rimorin | Mar 30, 2022
Mati Coffee | Mar 30, 2022

Our average turn around time for a repair is 7-10 business days. Depending on how many machines are in our warehouse at the time.

Hi! I have DeLonghi Eletta Espresso. The problem: coffee drips only, no flow Water runs well during the On and Off procedure. Also, water runs well during descaling. I replaced the new brewing unit but the problem still exists. What is the problem?

Arex Logistics | Dec 30, 2021
Mati Coffee | Dec 30, 2021

Hello, Thank you for reaching out to Mati Coffee. It sounds like your grinder settings are set to "too fine". Try setting the grinder adjuster to 7. Also, avoid using any dark roasts as those beans are oilier and tend to cause clogs and other issues to the machine. Hope this helps! For more questions, feel free to reach out to us at 847-545-9605.

Will repairing it with Mati void my Jura warranty?

Nick Parisi | Oct 26, 2020
dcglrs | Oct 26, 2020

I would suggest looking at their warranty on their website. From a quick search: THIS WARRANTY DOES NOT COVER: Any machine NOT distributed by JURA within the United States. Any machine not purchased from an Authorized JURA Dealer. (Contact our customer service department to check for authorized dealers). Any machine purchased through EBAY. Damage caused by accident, abuse, negligence, misuse. Improper operation or failure to follow instructions contained in this manual. Any service or alteration performed by an unauthorized person, company or association. Damage caused by neglecting and omitting maintenance, cleaning and decalcifying cycles. Damage caused by use of instant coffee or any other ingredients not allowed in this product.

Read More

We gave a Gaggia brerra automatic coffe machine. Do you fix this kind of machines?

anca daniela | Oct 26, 2020
maria coffee | Oct 26, 2020

Yes we do.

are you a saeco espresso machine repair shop?

Daryl Carson | Oct 27, 2019
Mati Coffee | Oct 27, 2019

Hi Daryl, Yes we are!

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