I'm looking for a place that can make a custom cake based on my requirements...is this a place that can replicate what I have in mind?

I can't say for certain but it is definitely your best shot. The little lady is very polite and cooperative. I'm sure she will make an attempt to accommodate you.

Yes, they do custom cake

The baker there is very very good and also at cake decorating. However, because of copyrights, he can't do trademarked things like Disney, ect...