I was just told to go up there at 6am to 6:30am to get help but just saw someone say to be there at 5 am?

I went there at 7am & had to wait in a decent sized line. All they do Monday morning is schedule appointments for later that day & throughout the week depending on if you have a shut off notice or are already shut off or when your rent was due & if you have a 3 day notice. They're fairly quick. They'll open the doors at 8am

Even better at 4am to wait.