Typically it does take a few weeks to schedule an opening for the application of the protection chemicals but it could be a flaw in communication on our part. We apologize and will look into it and reach out today.
Me and my wife got a warranty and we pay little extra so we don't need to pay for like oil changes break pads etc i would call them up and book a time while on the phone :)
Your car should come with the warranty if it's new I would just find a time and take it in and have them do it
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