No Harolds have your order sitting there waiting for you. It's not because people don't come and pick them up, it's because they are making sure that you receive a hot meal. You would not want it cold, trust me, that's not what you want to pay for. They are short handed and that's why they don't answer the phone. You need to complain to management on that.
Yes sir, dont ever think I've tried to call Harolds and place a order. They always busy especially the weekend, just go in bro...
If you manage to get through on the phone, they will likely not prepare your order until you get there. I believe someone said it's because of cancelled orders in the past.
It should be easy to rate them if you have those problems.
They are very busy... I would suggest they hire someone just to take phone orders
The wait is so long. No reason they can’t take a phone order, give you a time and you pick it up. Even if they require you to pay with a card to order it and have a window for pick ups. No pass on the phone orders for me. One reason I don’t go more often. Don’t want to be in there standing around.
They're sooooooooo good but you are right. Super busy and phone orders a definite weak spot.
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