Is this place even still in business? They never answer the phone and when I went there I saw some weird note saying that they needed time to cut lens. But this has been several days ago and still no one is answering the phone. Extremely annoying.

Sandy g. | Oct 24, 2019 | Category: Eye care center in Austin, Texas

Northstar Optical - All questions

Address: 7739 Northcross Dr Suite T, Austin, TX 78757, USA

Dana Ross | Oct 24, 2019

Yes they are most definitely still in business and providing excellent customer service! My husband just got a new pair of driving glasses made with a custom tint put on them. Excellent way to cut glare while driving. Keep in mind they usually open up around 12pm and yes I see that it is later than that right now. They may be having a problem with their phone or something. I have relayed your message to the owner. Good luck Sandy!

Northstar Optical | Oct 24, 2019

Good morning sandy, this is Jason the owner of NORTHSTAR Optical. I apologize for the trouble you are having getting in touch with me. I have been having some issues with my staff basically I haven’t had any for about 2 months. I have been running the place by myself with some help from my daughter when she is available to come in. I can’t always get to the phone. I do try to call everybody back that leaves a message, but I haven’t been able to keep up with that. Again I do apologize for any inconvenience this may have caused you. If you need to contact me you can text me at 737-255-5367 for a faster response. Thank you, I hope you have a wonderful day. I would love the opportunity to make your day even better, so I am offering you a 20% discount off my already low prices. Thank you

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