Can you be a walk in or do you have to make an appointment

I have walked in before and they have always taken me, but it's better for everyone if you have an appointment

Doesn't make a difference you still have to wait a large part of the day. Appointment or walk in. Still a long wait.

If you walk in do it 11am-3pm... Even with appointment if they are busy you will wait. I've been lucky sometimes takes less than an hour, other times not.

They do take walk ins but id recommend making an appt, otherwise plan on spending a good part of your day there.

You need an appointment even though they tell EVERYONE to get there at 9 a.m. they still need you on their schedule. So yes, you needed an appointment.