In order to speak to your son you have to obtain his patient ID number because he's an adult they cannot give out information about him or any adult unless they have the adults permission. Depending on whether he's on the adult unit he will have to call you himself and give you his patient ID number. The hospital must comply with HIPPA regulations.
They will let u talk to him through his counselor eventually. They are not allowed to use their personal phones. Best to call office number and they will advise what to do next. He is 18 and considered an adult and they really wont tell you anything. Visiting days are Tuesdays I believe .
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