I was not satisfied with the food my rice was not fully cooked and the waitress was really rude to my family and I found it unacceptable

sebastian arizpe | Jul 1, 2018 | Category: Mexican restaurant in Tucson, Arizona

Casa Del Rio - All questions

Address: 1060 S Pantano Rd, Tucson, AZ 85710, USA

Tonya Thomas | Jul 2, 2018

We have always had good food and great service here. Hope they made it right!?

Keith Rininger | Jul 2, 2018

I've always had good service, but I do have issues. Best item are the Green Tamales, really excellent. After that, their cheese crisp is excellent, then quickly down hill. Small menu, either like beef or you have limited options. Chicken dishes are unseasoned, no way they should be confused with mexican, can make better at home. If you have stomach issues and can eat nothing spicy, then good place to go, very bland.

Desi Kelsven | Jul 2, 2018

Food tastes good,but 2 of our ordered plates were prepared incorrectly.

Kristie Shaw | Jul 2, 2018

That's very unusual for this place I've never had a bad meal and always great service even when they are super busy!

Brandy Martinez | Jul 2, 2018

Worst experience ever our first waitress forgot about us. It took over 35 mins to get our food when we asked another waitress for assistance she got mad and was rude. Then a lady who looked as if she was the manager came over asked us what we needed advised we needed drinks and missing item from our order she said you got it brought us our drinks and missing plate item but seem irritated as hell. Our food came out cold even the tortilla and they acted as if we didnt exsist. The food was defiantly mediocre nothing amazing everything even the tamales were covered in a thick cheese layer. The only good thing from this whole resteraunt was from where we sat we could hear the kitchen staff signing and laughing and they seemed fun especially the one kitchen staff lady who kept singing..

Anthony Dettra | Jul 2, 2018

Im sure you run a restaurant ... For a living

Mike Schaub | Jul 2, 2018

Always had a good meal and service is very good. Prices have gone up a bit

barb doubleday | Jul 2, 2018

We love the place. We have gone there forever

Jennifer Howerton | Jul 2, 2018

I've never had bad food or service at Casa del Rio. Maybe talk to the manager?

Rob McConeghy | Jul 2, 2018

Very unusual. I agree with Kristie Shaw.

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