i keep missing my wifes calls and i dont know the room phone number and when i call they say i cant speak to her i need help

Yeah because the place is horrible. They don't care about your feelings or anyone elses. They make it impossible to contact anybody thats there. Sorry to hear about your situation :(

Call the nursing station on her floor and kindly ask to speak to her or give her a message to call you it's urgent

Do you know that number she on adolescent