The facility has not had any heat for the last week during which temperature dipped below freezing. No answer to a phone without a voicemail. Are the owners aware? How many of the residents are getting refunds on their rent ? Just terrible!!

Ive lived here since may of last year, we’ve never had ac or heat, and they always come to “fix it” but it’s never fixed. They’ll say it was inspected by Dallas and fixed but it’s just a lie so they look good online 🤷‍♂️

I hear you. I complained about it as well. They said they had to turn on the boiler or something to get hot then turn on some of the heaters by going in the addic to turn something. They also said they are doing it in waves. Have you received your key card? I was told a month ago it would start in sections last week. Someone has been jumping over the railing on my patio nearly every night. Last night the bulb was burned out on the patio but I woke up with a working bulb. The bushs in front of my railing have been smashed.