How can I get in contact with a real person to discuss deliveries being dropped off at a pump station instead of our residence? The automated system is absolutely NO help and will not allow us to talk with anyone. Call backs are non-existent.

Hi Christal. Thank you for contacting us. We are sorry to read that you've experienced problems while trying to get assistance. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter, we would like to assist you. -Adriana

Hi my name is Steve and I would be happy to help you with that question definitely know what it's like to try to get through to somebody and the frustration it is when all it is is an automated system you have to argue with can't say everything's perfect but anywho there is a direct line that you can call give me just for a moment and I'll pull up the number for you